STORE POLICIES
Thank you for looking at my website and my shop!
In case if you have any questions regarding the products in the shop don’t hesitate to write me at [email protected]
SHIPPING
Currently I’m starting off to ship my prints for free on the territory of Luxembourg and for a fee of 10 euros to our neighboring countries (Germany, France and Belgium).
If you want a shipment to a different country, simply write me a message and I will try to get it to your place!
RETURNS AND EXCHANGES
Can I return or exchange a product?
There are no refunds or returns for items unless they are damaged or get lost in the mail.
What if my order never arrived?
If your order didn’t end up arriving, be sure to let me know. First check you shipping confirmation and check that you entered the correct address. If your address was correct get in touch with me ([email protected]) , that way I can issue you a full refund, or replace your order.
What if my order arrives damaged?
If your order arrives damaged, then please get in touch with me for a replacement at no charge. I have a 14-day replacement policy, but if you don’t get ahold of me then I can no longer offer a replacement for free.
To make this process go faster please provide photos of the unsatisfactory product, your order information, and email me at [email protected] so I can make it right.